Close

Sort By: Philadelphia

Close
English English Spanish Spanish

Jump to:

News

Employee Resources

Take Action

Support

COVID-19 Resource Center

First, we truly hope that you and your families are healthy and safe. Our people and the guests we serve have been at the core of who we are, what we do, and where we do it, and our neighbors in the cities in which we work and live who have been affected by this pandemic are in our thoughts every day. The safety, health and welfare of our community has always been, and continues to be, our highest priority.

We know that by working together we can help minimize the impact of this crisis, and as the situation continues to evolve, we will continue working to respond quickly and responsibly to the crisis. The continued health and safety of our community is vital to us, so we have created the following COVID-19 resource center on our website which we hope you’ll find useful for navigating these uncertain times.

News

STARR Restaurants Open for Pickup:

PHILADELPHIA

Barclay Prime

Buddakan

El Vez

Morimoto

Parc

Pizzeria Stella

MIAMI

Makoto

Le Zoo

WASHINGTON DC

Le Diplomate

Employee Resources

  • STARR Employee Hotline
    • If you have any questions or concerns about your current or previous employment with STARR, please contact our Employee Hotline by phone or email
      • 1.888.987.2460
      • Employee.Relations@starr-restaurant.com
  • Employee Assistance Program
    • The Employee Assistant Program (EAP) is available to all STARR Restaurants active employees and their household members.
      • Services include:
        • Counseling & relationship support
        • Web based resources
        • Financial Services
        • Document Preparation
        • Legal Services
      • Services are 100% confidential and representatives are available 24 hours a day, 7 days a week.
      • Call toll-free at 1.800.395.1616 or visit www.IBHCorp.com
  • ADP Self Service
    • If you have not registered for ADP Self Service, please do so at your earliest convenience as we will use this as a resource for ongoing communication and Company announcements.
      • https://adpvantage.adp.com/public/index.htm
  • Employment Opportunities
    • Organization: Harri USA LLC
      • Details: Platform for displaced workers to find alternate temporary roles:
      • Website: www.Harri.com
    • Organization: PTFB tech corp
      • Details: Northwell Health needs FOH/BOH foodservice employees. Also many housekeeping positions are available.
      • Website: https://jobs.northwell.edu/

Employee Resources - Philadelphia

  • Unemployment Benefits in Pennsylvania:
  • Some utility, phone and internet companies are giving consumers a break during the Coronavirus pandemic. Everyone should double check which utilities and services they have to see what relief is available.
    • Comcast: (For the next 60 days) Xfinity Wifi hotspots will be free to anyone – including non-Xfinity subscribers; all customers will receive unlimited data free of charge; and no late fees or disconnects as long as a customer contacts Comcast to explain the situation.
    • AT&T: No disconnects when customers can’t pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hotspots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.
    • T-Mobile: Unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
    • PECO: We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
    • PGW Service: As a result, PGW is suspending non-payment terminations and we plan to waive new late payment charges. This termination moratorium will remain in place until further notice. Please note that regular billing will continue for all customers. For more information: https://www.pgworks.com/residential/covid-19
  • Credit Card Payments: 
    • Many credit card companies are offering relief to those customers who are unable to pay their bill. All ask that you contact them via their support lines. 
  • Buying food during the shutdown: 
  • SEPTA: 

Employee Resources - New York

  • Unemployment Benefits in New York:
    • Additional Information:  New York State is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. New Yorkers are encouraged to sign up for smartphone alerts straight from the city—text COVID to 692 692.
  • Some utility, phone and internet companies are giving consumers a break during the Coronavirus pandemic. Everyone should double check which utilities and services they have to see what relief is available.
    • AT&T: No disconnects when customers can’t pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hotspots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.
    • T-Mobile: Unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
    • Consolidated Edison: The utility has suspended service shutoffs for customers having payment troubles.
  • Where NYC children can find free meals during coronavirus school closures: 

Employee Resources - Washington D.C.

  • Unemployment Benefits in Washington, DC:
  • RAMW: 
    • The Restaurant Association of Metropolitan Washington is offering updates and information on applying for benefits. More information here: https://www.ramw.org/
  • Some utility, phone and internet companies are giving consumers a break during the Coronavirus pandemic. Everyone should double check which utilities and services they have to see what relief is available.
  • Where DC kids can find free meals during coronavirus school closures
    • Free meals will be available every weekday during school closure from 10:00am – 2:00pm at 16 sites throughout DC. See link for locations. For more information: https://dcps.dc.gov/coronavirus
  • WMATA: 
    • Metro service levels and hours further reduced to support essential trips only, starting Wednesday. For more information: https://www.wmata.com/
  • Additional Resources:
    • Hook Hall Helps: D.C. beer hall Hook Hall partnered with RAMW to fund Hook Hall Helps, which creates care packages for restaurant workers that include food and other household essentials. For more information: https://www.hookhall.com/helps/#CareKits
    • Free Meals for Children at RASA: Fast-casual Indian restaurant in the Navy Yard is offering free take-out meals for school children under 18 years old and hospital workers with valid identification.
    • José Andrés Community Kitchens: Zaytinya, American Eats Tavern, Oyamel, and all three locations of Jaleo are now “community kitchens” serving to-go soups, salads, and entrees daily from 12pm-5pm.
    • Relief Center for Restaurant Workers: Chef Edward Lee is repurposing his Penn Quarter restaurant, Succotash into a relief center for restaurant workers who are taking a financial hit due to the Coronavirus. Succotash will provide free, to-go dinners to anyone who has been laid off or experienced a big reduction in hours or pay.
      • The restaurant will also have home essentials like toilet paper, diapers, and fresh produce.
      • Hospitality workers can pick up boxed meals at 915 F Street NW between 5pm-8pm. Dinners are offered on a first-come, first serve basis, with about 250 meals available (limit two per person, unless there is an emergency situation).
      • Anyone who can offer supplies can contact Christina Perdomo (christina@kneadhd.com), or donate funds online.

Employee Resources - Atlantic City

  • Unemployment Benefits in Atlantic City:
  • Some utility, phone and internet companies are giving consumers a break during the Coronavirus pandemic. Everyone should double check which utilities and services they have to see what relief is available.
    • Comcast: (For the next 60 days) Xfinity Wifi hotspots will be free to anyone – including non-Xfinity subscribers; all customers will receive unlimited data free of charge; and no late fees or disconnects as long as a customer contacts Comcast to explain the situation.
    • AT&T: No disconnects when customers can’t pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hotspots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.
    • T-Mobile: Unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.

Employee Resources - South Florida

  • Some utility, phone and internet companies are giving consumers a break during the Coronavirus pandemic. Everyone should double check which utilities and services they have to see what relief is available.
    • AT&T: No disconnects when customers can’t pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hotspots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.
  • Verizon: Verizon said it is waiving late fees and won’t be disconnecting service for customers “negatively impacted by the global crisis.” https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19
  • T-Mobile: Unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
  • FPU: Visit www.FPUResponds.com for alternate bill pay options and important updates
  • Renter’s Rights:
    • The Miami-Dade Police Department announced that it’s offices would cease to enforce evictions across the county in the midst of the coronavirus crisis.
    • Applications for legal assistance are accepted online and via phone here: https://www.legalservicesmiami.org/contact-hours

Take Action

  • Petitions to Sign // Advocacy for Restaurant Industry Support
    • National
    • Local
  • Another Round, Another Rally Fund
    • Offering $500 relief grants for hospitality workers who lost their jobs or had their hours slashed in the wake of the COVID-19 outbreak. Also, collecting donations from community members willing to help their hospitality-industry friends and neighbors stay afloat in this time of uncertainty.
  • Lift Your Spirits Fund
    • Make a video in which you mix your favorite drink, say a toast to those affected in the restaurant, foodservice and hospitality industry, and post it to your social media accounts using #LiftYourSpirits.
    • The last step is to challenge your friends to do the same and to send a gift to the National Restaurant Association Educational Foundation (NRAEF) that turns a tip into a donation for restaurant, foodservice and hospitality workers impacted by the COVID-19 crisis! More information here.
  • Independent Restaurant Coalition / #toosmalltofail
    • The Independent Restaurant Coalition (IRC) was formed to the save local restaurants affected by COVID-19.  IRC is founded on the simple belief that there is power to affect legislative change if we unite our voice. This national movement is quickly growing and EVERYONE is welcome to join.  Together, as small businesses across this country, we represent up to 4% of the nation’s GDP. For the 13 million people across the country employed by restaurants — and the hundreds of millions of workers up and down the food supply and delivery chain who depend on restaurants — these small businesses cannot fail.

Support

Over the past week, we have been asked how our community can show support for our restaurants and our people.

Many of our restaurants have started GoFundMe campaigns where you can contribute to support our team members who have been hit the hardest by COVID-19. See below for a running list of restaurants asking for donations.

  • STARR Restaurants – GoFundMe Links
Covid-19 Resources